We are looking for Pre-Sales Support Specialist. It is an essential part of the Sales function and acts as a bridge between the Sales team and the rest of the business.
The product you will work with is a work time tracker for freelancers, agencies, and companies which called TMetric. Light interface with great control over time intervals and projects’
budgets. Flexible billable rates and crystal clear reporting. Transparent
team monitoring and lots of integrations.
- Сommunication with customers via different channels
- Сollaboration with product developers
- Consolidating user feedback
- Strong English skills (Upper Intermediate or higher)
- Strong communication skills (written and verbal)
- Ability to analyze customer feedback and provide
information to stakeholders
- Experience in online sales or online technical support
- Knowledge of IT market
- New modern office in the downtown
- Work on interesting projects using the latest technologies
- Monthly award system
- Flexible working hours
- Paid leave and sick leave
- Learning English in the office
- Corporate activities
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Работа в Devart:
Devart is one of the World leading developers of database tools and administration software, ALM solutions, data providers for various database servers, data integration and backup solutions.
- Founded in 1997 in Ukraine
- 8 product lines with 150+ products
- 100+ employees
- 3 offices in Kharkiv, Lviv (Ukraine) and Prague (Czech Republic)
- Selling products in more than 30 countries and have 200 000 customers